IOT, the Internet of Things, a term for everyday devices that are connected to the internet and can send information and receive data and instructions, is the future. While that future is still shaping up, we have seen plenty of issues with the adoption of wearables and other connected devices that are supposed to make our lives better and easier. Why? One pervasive issue has been the fact that many of these devices are not designed in a way that they can become sticky. The don’t fit into the users’ workflows, they require people to change their habits, the benefits to the users are not immediately felt, and many other reasons.
In this recent article in Fast Company, experts share their tips for how to improve the UX (User Experience) of the IoT devices so they provide the most value to their users and can become part of their daily lives long-term. Zoi Capital Managing Director, Dr. Ronald Razmi, a member of the Fast Company Executive Board, shared his insights about how to think about the users’ lifestyle and habits and design to minimize any burdens on them.
From the article:
3. STREAMLINE USER NAVIGATION THROUGH AUTOMATION.
The most important predictor of satisfaction and long-term stickiness for devices such as wearables is how well they fit into existing lifestyles and habits. Careful assessment of users’ existing habits is essential. A device must not rely on the formation of new habits for success. Rather, it should make existing habits easier or automate as many steps as possible. – Ronald M. Razmi, Zoi Capital
5. TAKE A HOLISTIC, USER-CENTERED BRAND APPROACH.
Focus on creating a holistic, user-centered approach to the brand. This will ensure the products remain intuitive and effective across the growing landscape of connected devices. – Britton Bloch, Navy Federal
https://www.fastcompany.com/91198088/12-ideas-for-designing-a-smarter-iot-device-to-enhance-the-ux
